Digital transformation has changed the way businesses function. It has optimized all the business processes and improved the overall efficiency of the businesses. By adopting digitalization, businesses have really gained a competitive edge and are reaching new heights.
Moreover, the covid-19 pandemic has emphasized the need for digital processes in every corner of the world. The business system, processes, and workflow improvements are possible to a great extent with digital services. With digital services, benefits like enhanced data collection, stronger resource management, data-driven business decisions, better customer experience, improved collaboration and agility, and increased productivity and profitability are possible. What businesses are looking for is companies that provide innovative software solutions and help them transform digitally.
To meet this need of businesses, a French company, Coppelis entered the market with its innovative software solutions. The company was set up with a mission to help its customers in the digital transformation process, improve their business performance and guarantee the quality of their services.
Coppelis offers easy-to-use and adaptable Auditing solutions, “Audit Tab” allowing activities follow-up and decision-making in real-time: Web-based, mobile apps & multi-language.
We at Insights Success caught up with Sami Darouti, the CEO of Coppelis, to learn more about the company and how it is helping other businesses enhance their performance.
Below are the highlights of the interview:
Describe your top-notch offerings that address the need of your customers.
We have initially created a high added value consulting activity to support our customers in the organization of their projects as well as in the decision-making involving the performance of their business process and their information system.
To go further about customer support, we have created a development service to provide ready for use and adaptable digital solutions, based on innovation and Mobile technology. Our solutions are directed to various markets such as industry, telecommunication, energy, and the financial sector.
What makes your company a preferred choice among your clientele over other competitors?
We help our customers to improve their business process up to 40% by offering automation so that they will stop manual data processing.
Focused on the user experience, our solution is easy to use with the simple graphical interface using modern friendly design, multi-languages, and using native mobile apps working offline.
Audit Tab is built using the latest technologies that make it very easy to be integrated or adapted.
We are not only offering an Audit solution, but we integrate all the life cycle of the business process :
– Assets Management,
– Auto calculation of severity, deadlines, cost of non-quality,
– Reparation follow up,
– Maintenance ticketing system,
– SLA integration,
Then combination of Audit Tab with our two other solutions allows us to cover any business need:
– Actif Report: a reporting tool providing real-time updates of KPIs and Maps.
– Actif Planner: A project management tool where you can forecast planning, allocate tasks to resources and follow up progress using mobile devices.
From a business leadership perspective, what is your opinion on the impact of the current pandemic on the Compliance Operations sector and the related market?
The need for a collaborative and paperless process has been talked about for many years, but few organizations have adopted the concept and eliminated paper for good.
Since the start of the COVID-19 pandemic, many companies have accelerated their digital transformation to increase productivity and efficiency while working remotely.
Describe the values that drive your organization.
Coppelis is not a simple software provider; our strategy is focused on the satisfaction of clients.
This is why we help our customers all along the implementation process by offering added value services to ensure that they will get the best benefit from it: training, user support, administration, integration, hosting, etc.
With our “Quick Sprint” offer, we are committed to implementing our solution for the first project in 5 days. This offer allows our customers to quickly implement and use our solution to test or to get the first benefit.
What are your future aspirations? Where do you see your company in the next five years?
R&D teams of Coppelis are always working on improving the solution, adding new features using the latest technologies like IoT, Artificial Intelligence, Drones, or Robotic.
We have also started the international expansion of our company to cover many regions based on local partners.
What Clients have to Say?
“We have equipped several of our operational units with AuditTab solution, for carrying out quality controls in the context of fiber-optic network deployments. To date, users are fully satisfied, for reasons of ease of use, efficiency in the creation of reports and identification of anomalies, fluidity of exchanges with the various players and the real-time updates.” — Christophe Iachella, FTTx Project Manager, Orange France
“We are using Audit Tab for many years now. It is very easy to use and offers high flexibility of customization. The integrated map view is very useful for field operations. The robust reporting tolls provides real time update, helps for managing the activity and decision making.” – Freddy Chauvet, Head of quality control – Bureau Veritas France
