In the fast-paced digital environment, businesses are constantly seeking innovative solutions to stay competitive and efficient. The vast possibilities offered by Microsoft’s suite of products and services present a compelling opportunity for businesses to build up technology to streamline operations, enhance customer experiences, and drive growth. The need for digital solutions has never been more critical, and Microsoft’s robust and versatile offerings provide the tools necessary to meet this demand.
Transitioning into the realm of solution providers, Gestisoft is at the forefront of providing these digital solutions. By bridging the gap between businesses and Microsoft’s vast possibilities, Gestisoft empowers organizations to harness the power of technology to achieve their strategic objectives. Whether it’s improving operational efficiency, enhancing customer engagement, or driving innovation, their solutions are tailored to meet the unique needs of each business.
Under the innovative leadership of Pier, Gestisoft has established itself as a leading provider of Microsoft Dynamics 365 solutions in Canada. As the President of Gestisoft, Pier Lemyre plays a pivotal role in the organization’s mission to help businesses discover the full potential of Microsoft Dynamics 365, transforming the way they operate and compete in the digital age. His vision and guidance are key to ensuring that businesses can effectively navigate their digital transformation journey with Gestisoft.
Let’s discover more about Gestisoft:
From Humble Beginnings to a Legacy of Success
Gestisoft, established in 1997 by Claude Rose and Suzanne Arbour’s ethos and a commitment to well-being. Now, Pier Lemyre, François Cloutier, and Vincent Fournier, three cornerstone figures of Gestisoft, continue this legacy as the new shareholders. Pier, having joined Gestisoft in 2001, ascended the ranks to become CEO. François, starting as VP of Sales and Marketing, now stands as their CRO. Vincent, having been with them since 2012, now leads as their COO.
Specializing in Microsoft Dynamics 365 solutions, Gestisoft acknowledged accolades, such as the Prix Performance Québec 2021, the Excellence Canada Award 2022 (Excellence, Innovation & Well-being), and the “Great Place to Work Canada” certifications for 2022, 2023, and 2024.
At the heart of Gestisoft’s culture is the belief that work should be synonymous with joy, fostering a cohesive team environment. Their commitment extends beyond business, reflected in their support for societal initiatives like the Charles Bruneau Foundation and the 48h Make a Wish cycling challenge.
Excellence for Gestisoft encompasses commercial success, personal growth, relentless innovation, and societal impact. Driven by passion, they leverage the transformative power of technology to shape their clients’ futures and contribute to a thriving Canadian economy.
Meeting the Demand for Accessible Technology
In 1997, Gestisoft’s founder and former CEO, Claude Rose, identified a market need. Many businesses were struggling with disconnected systems and manual processes, which was holding them back from reaching their full potential. This inspired the creation of Gestisoft. Their goal was to help businesses implement powerful and intuitive ERP solutions using better technology to manage their operations more effectively.
This resolve to fill significant market needs continued as they identified and responded to evolving industry requirements, such as enhancing customer relationship management with ‘Microsoft Dynamics CRM’ and addressing specific demands of regulated bodies and associations.
Their journey toward cloud-based SaaS offerings is a testament to their steadfast commitment to meeting the demand for accessible, scalable, and cost-effective technology solutions. This journey further propels their mission to close the technology gap for businesses far and wide. At Gestisoft, they pour their dedication into crafting integrated, inventive solutions that embolden businesses to thrive and grow in the digital age.
Crafting Solutions for Diverse Business Needs
Gestisoft crafts digital solutions that fit a wide range of business needs. By making the most of Dynamics 365’s capabilities, they’re here to help businesses streamline operations, build lasting customer connections, and support growth.
Their approach includes adopting the full spectrum of CRM and ERP capabilities within Dynamics 365 and tailoring and extending these platforms to meet specific industry needs. They combine the tools in Dynamics 365 with their client’s current systems. This lets information move easily between things like managing money, the supply chain, sales, and customer service.
Also, they saw what specific things businesses needed in areas that required special functions. So, they created their own apps, like Legio, which is made just for professional associations and regulated bodies. These custom solutions fix the problem of needing a lot of custom development. Their clients get tools that are both efficient and follow the rules. Plus, they’re easy to use.
Gestisoft offers flexible digital solutions that can grow with a business. They use Microsoft technologies to create personalized, innovative solutions that are tailored to the specific needs of each business they work with. They focus on delivering customized solutions that make the most of Microsoft Dynamics 365 and the Microsoft Power Platform. This way, they can help their clients succeed and grow their businesses.
Understanding Client Realities
Gestisoft engages deeply with its clients, immersing themselves in their business realities to ensure their solutions genuinely address their specific challenges and goals. Their process is inherently collaborative; they build long-lasting relationships and see themselves as an extension of their client’s team. This approach allows them to support their clients through every challenge and opportunity, making sure their solutions evolve alongside their business.
Gestisoft’s commitment to partnership and growth is what makes them stand out. It’s in the ongoing support and aftercare, helping their clients adapt, making sure that Gestisoft is more than just a vendor, but a trusted member of their team, propelling them forward to new heights.
Driving Efficiency and Engagement
Gestisoft has made significant contributions to businesses by developing niche solutions on the Microsoft Power Platform for managing citizen requests in Canadian cities. Recognizing the need for efficiency and citizen engagement in municipal governance, they created specialized solutions that streamlined request management, leading to successful implementations in cities like Laval, Lévis, and Terrebonne.
Their decision to focus on these solutions stemmed from their commitment to innovation and addressing real-world challenges. By embracing Microsoft Power Platform, they provided a comprehensive and scalable solution that integrated seamlessly with existing systems and workflows.
As a result, municipalities were able to process citizen requests faster, improve citizen satisfaction, and ensure effective communication. Looking ahead, Gestisoft remains committed to driving innovation, utilizing emerging technologies, and fostering strategic partnerships to continue enhancing citizen engagement and promoting operational excellence.
Understanding Through Listening
At Gestisoft, they have always anchored every action and decision in their core values. These principles are not just words; they are the foundation of how they operate and interact with every client. Here are their five core values:
- Putting People First: Gestisoft focuses on creating environments where their team and clients can thrive. Understanding and addressing the unique needs of their clients starts by valuing human connections and fostering relationships based on trust and mutual respect.
- Listening to Understand: They engage deeply with their clients, making sure they grasp their unique challenges and aspirations. This understanding allows them to tailor solutions precisely, ensuring they are not just effective but truly aligned with their client’s goals.
- Being Quick on Their Feet: The business world doesn’t stand still, and neither does Gestisoft. Their adaptability means they’re always prepared to pivot and evolve their strategies and solutions to keep their clients ahead of the curve.
- Owning Truth in Action: Gestisoft operates with transparency and accountability. Trust is the cornerstone of their relationships, and they maintain it by being honest and clear in all their communications and commitments.
- Playing an Infinite Game: Gestisoft is in it for the long haul and is committed to continuous improvement and innovation. Their journey with their clients is ongoing, supporting their growth and adapting to their evolving needs with cutting-edge solutions.
These values aren’t just a backdrop; they’re the very essence of Gestisoft’s identity. They guide them to build not just solutions but partnerships that endure and evolve, driving success for their clients and fostering a positive, lasting impact.
Harnessing Innovation for Empowerment
In a rapidly evolving technological sector, Gestisoft shines brightly as a symbol of innovation and dedication. It isn’t just an enterprise; it’s a collective of individuals bound by a shared ethos. At its core lies an unwavering belief that work should intertwine seamlessly with joy and fulfillment. This vibrant sentiment is encapsulated in the P2BG philosophy – “Proud to be Gestisoft” – a testament to the team’s passionate commitment and drive.
Their approach focuses on adopting current technological advancements to enhance client solutions, ensuring they are advanced, relevant, and directly applicable. They listen, adapt, and evolve based on real-world feedback, ensuring their solutions remain cutting-edge and beneficial.
Collaboration is key, as well as working alongside clients and industry leaders like Microsoft to ensure their solutions are innovative, robust, and suited for long-term success. Ultimately, Gestisoft transforms client challenges into opportunities for growth and efficiency through their innovative digital solutions.
Strategic Alliances for Innovation
Gestisoft is laser-focused on solidifying its position as a leader in the Microsoft ecosystem for Cloud Solution Providers for Business Applications. They are broadening their reach in Canada and the USA, aiming high – to be ranked among the top tier of businesses across Canada. Their partnership with Microsoft, a strategic ally, enables them to design innovative solutions leveraging Microsoft’s technologies. Gestisoft is committed to growth, innovation, and partnerships, and it works daily to ensure its solutions evolve to meet its clients’ needs.
More than a company, Gestisoft is a journey towards transforming businesses through Microsoft Cloud solutions & AI. They strive to be exemplary corporate citizens and industry leaders, with a focus on constant improvement and client care. By 2030, they envision Gestisoft thriving across Canada and the USA, making strategic acquisitions, and having a social impact. Their commitment extends to enhancing customer experiences and providing a fulfilling work environment for their employees.
Their vision is to be among Canada’s most influential SMEs, maintaining their heartfelt human touch. This is more than a plan; it’s a big, hairy, audacious goal (BHAG). They invite everyone to join them in this exciting venture, aiming to be a beacon in digital transformation.
Deep Understanding of Tailored Solutions
At Gestisoft, customer satisfaction is placed at the heart of everything they do, ensuring a positive experience from the initial handshake to the final delivery and beyond. Their approach starts with a deep understanding of their client’s unique situations. They don’t just listen; they immerse themselves in their clients’ worlds to truly grasp their needs and challenges. This foundational understanding guides them in tailoring solutions that aren’t just effective but perfectly aligned with each client’s specific goals and processes.
Communication is another cornerstone of Gestisoft’s customer approach. They believe in clear, transparent communication throughout their engagement process, keeping their clients informed and involved every step of the way. This openness fosters trust and ensures that their clients feel supported and always valued.
Moreover, Gestisoft views its clients not just as customers but as partners. This means collaboration is key. They work together with their clients, incorporating their feedback and valuing their input as they co-create solutions that truly make a difference in their business operations.
Finally, Gestisoft’s commitment extends beyond the solution’s launch. They provide ongoing support, training, and resources to ensure their clients continue to get the most out of their investment. At Gestisoft, ensuring customer satisfaction is more than just a process; it’s a continuous commitment to being a trusted partner in their clients’ digital transformation journeys.
Enabling Data-Driven Decision-Making
Gestisoft’s contribution to the growth and success of the businesses it serves is multifaceted. They focus on optimizing their clients’ business processes through digital solutions that streamline operations and automate tasks, enhancing overall efficiency and allowing their clients to concentrate on strategic, value-added activities.
They enable data-driven decision-making by providing businesses with real-time insights and actionable intelligence, helping them to stay agile and informed. Their solutions offer scalability and flexibility, ensuring that as businesses grow and evolve, their services adapt to meet their changing needs. Furthermore, their strategic partnership with industry leaders like Microsoft ensures that businesses have access to the latest technology and best practices.
Gestisoft’s role is to equip businesses with the necessary tools and expertise to optimize their operations, make informed decisions, foster customer loyalty, and, ultimately, drive their growth and success in the digital age.
Gestisoft has positioned itself at the forefront of the digital revolution by providing tailored solutions to businesses that leverage the vast possibilities of Microsoft’s suite of products and services. Their journey is a testament to their unwavering passion and belief in the transformative power of technology. As they look to the future, Gestisoft remains committed to driving innovation, fostering partnerships, and creating solutions that embolden businesses to thrive and grow in the digital age.
