In the age of information, where every business is handling some valuable information, it is essential for all organizations today to have a robust compliance program that ensures strong security and meets all compliance requirements.
With a mission to help organizations demonstrate their commitment to upholding laws, standards, and ethical conduct to their communities, including their customers, partners, employees, and the general public, Hyperproof came into the inception. The company makes what it calls “Compliance Operations” software, which is used by security assurance, compliance, and internal audit professionals in companies of all sizes. The software helps organizations get the visibility, efficiency, and consistency needed to stay on top of all security assurance and compliance work continuously, track their risks as a part of an enterprise risk management program, and conduct vendor risk assessments efficiently.
How it all started?
Hyperproof was officially started in 2018 by its Founder, Craig Unger, who had personally led the security assurance effort at his previous company—Azuqua. Unger had found that standing up an IT compliance program and getting ready for a SOC 2 examination required a lot of time and manual and duplicative work. He found that many organizations face similar challenges, couldn’t find effective/affordable tools, and decided to start Hyperproof.
Staying Ahead of the Curve
Today, Hyperproof has become a platform that supports any number of cybersecurity, data privacy, or risk management frameworks that a company wants to adhere to. It also helps users identify and map common controls across the frameworks that satisfy multiple requirements, saving compliance professionals hours of time.
Organizations choose Hyperproof because it’s very intuitive/easy to get started with. It can be used to automate time-consuming manual tasks such as collecting evidence (to verify controls’ effectiveness) that reside in third-party business applications, cloud services and developer tools, reminding people to review controls periodically. In addition, it also integrates with many third-party productivity/communication tools so that compliance professionals can collaborate effectively with the rest of the organization without forcing anyone to learn a new tool.
Helping Organizations Save Huge Amounts of Time
Hyperproof provides a highly efficient way for managing and preserving evidence, making it easy to reuse evidence for multiple audits and across business groups. Using Hyperproof’s built-in tools to automate evidence collection, control monitoring, and project management chores like task assignments, organizations will save huge amounts of time. Its platform not only relieves administrative work for compliance professionals but also helps organizations mitigate risks on an ongoing basis and includes features for managing vendor risks.
Maintaining a Comprehensive Security Program
As a compliance software company, Hyperproof views security as vitally important to earning its customers’ trust and has invested a significant amount of company resources in securing its compliance operations software—Hyperproof—and maintaining a comprehensive security program. Hyperproof has achieved a SOC 2 Type 2 report and a HIPAA certification to demonstrate that it takes security seriously. Its SOC 2 service commitments and system requirements were achieved based on the trust services criteria relevant to Security, Availability, and Confidentiality set force in TSP Section 100, 2017 Trust Services Criteria (AICPA).
Being Trustworthy by Doing Things the Right Way
Hyperproof has multiple values that it believes are key to the long-term success of its company and its employees’ well-being. To begin, the company is customer-obsessed. Its product wouldn’t be where it is today without the guidance of many compliance and security assurance professionals. Hyperproof built its platform so it can better their lives. Thus it is constantly involving them in the process of innovation.
Next, Hyperproofers value keeping promises. When employees make a commitment to do something, they will do everything in its power to make sure it gets done. When employees make decisions, they are decisions that they feel they can be proud of. Trust is of the utmost importance to Hyperproof; its customers can rest assured knowing that Hyperproofers are ethical and committed to doing things the right way.
Lastly, Hyperproof wins as a team. The company has often worked with customers or potential customers and had employees chip in from all over the company in order to support the customer/potential customer. It’s truly a collaborative organization where everyone wants to work together because they all believe in the mission, and it’s an amazing place to be.
Always Forward to Contribute
When the pandemic hit in 2020, Hyperproof was still practically a brand-new company. Yet, it wanted to find ways it could contribute. Hyperproof offered parts of its compliance operations platform at no costs, so it could best help organizations keep compliant during those challenging times.
Building a Configurable and Flexible Software
We asked Unger his opinion on the necessity for businesses to align their offerings with newer technological developments, to which he says, “In our industry, we must recognize that the primary and secondary users of compliance/audit software are incredibly busy. The primary users—compliance and security pros are struggling to keep up with multiple audits, changing regulations and frameworks. The secondary users—business unit stakeholders, the control owners, and risk owners, have demanding day jobs and are experiencing audit fatigue.”
“As a business building software for this industry, we must make sure that our software is as easy to use and as intuitive as possible. Software needs to be configurable/flexible enough to accommodate the workflows and processes our users want to implement. All organizations will need to adhere to additional compliance frameworks as they grow; our software needs to scale with organizations’ growth. The software also needs to fit into our customers’ existing technology ecosystem—so that we’re not creating more work or more operational silos for our customers.”
Growing Rapidly and Helping Many Organizations
Regarding the future, Unger expresses that Hyperproof plans to grow rapidly in 2022, expanding across North America and in the EU, so it can help more organizations build effective compliance programs and mitigate risks—and ultimately ensure a sanitized environment as free from bad actors as possible.
Hear it from Customers
“With Hyperproof, we no longer need to remind ourselves to do specific compliance tasks. The system flags items that are about to expire, helping me keep up with my reviews of controls and evidence. With Hyperproof as the system of record for all of my work, I am ready for a regulatory body or a customer to come in and do a spot audit at any time.” ——
Carl Lombardi, Vice President of Operations, Prime8
“Hyperproof’s out-of-the-box SOC 2 template was structured in a way that immediately reduced the complexity involved in preparing for the audit.” —— Johan Olivier, Director of Compliance at Qorus