You are currently viewing DPC Technology: Helping Clients to Increase Profit and Decrease Downtime

DPC Technology: Helping Clients to Increase Profit and Decrease Downtime

For more than twenty years, DPC Technology has been providing computer support, outsourced IT, and network implementation solutions to businesses throughout southeastern United States. DPC Technology’s management team holds a combined experience of over 100 years in the field and has extensive knowledge when it comes to helping companies find the right fit from an IT perspective.
The integrated solutions at DPC Technology ensure their clients are provided with the latest technology for their offices. DPC Technology’s “Complete” offerings include much more than IT Support. With Cloud Computing, Encrypted Email, Backup and Disaster Recovery, Hardware and Products, VoIP Phone Systems and more, client gets one comprehensive solution all under one roof.
The team at DPC Technology take a proactive approach to their clients IT network, identifying strengths and weaknesses and putting a plan in place to maximize their technology budget, while ensuring clients have all facets of their network optimized and secure.
Thanks to DPC Technology’s comprehensive Complete Cloud solution, clients can now easily access to their data anytime, from anywhere. Accessible from any device, Complete Cloud computing integrates seamlessly with a client’s existing I.T. infrastructure creating a single database available to multiple office locations.
A Leader in the IT Industry
Clay Archer is the Founder, and CEO of DPC Technology. He graduated from the University of Florida with a Bachelor of Science in Economics and received a Master in Business Administration from the University of North Florida College of Business. Clay is a member of the Dental Integrators Association (DIA), which is a network of leading independent dental technology integration firms from across the country. It was formed to create and deliver a higher standard of quality and care for dental practice technology integration.
Although a large portion of DPC Technology’s charitable donations is given to the Florida Mission of Mercy Foundation through financial donations with its computers, machines and workstations, the DPC team also volunteers their time. DPC plays a vital role as the presenting benefactor for The Florida Mission of Mercy (FLA-MOM), a two-day clinic which provides free dental care to the underserved and uninsured in Florida – those that would otherwise go without dental care. The Florida Mission of Mercy (is a first-come, first-serve event with a goal of treating 2,000 patients in two days).
Helping Clients to Grow
DPC Technology takes pride in creating long lasting relationships with their clients and making sure their clients are satisfied with their service. That’s because the team at DPC Technology want their clients to think of the them as their long-term business partner. Focusing on client’s growth, productivity and optimizing their inefficiencies.
“Thank you all so much for ALL of your help. When a system goes down in veterinary medicine, the hospital is usually down 6-8 hours. You guys got everything operational within 2 hours. In 14 years of veterinary medicine, I have never seen such a quick response and permanent fix to an IT problem.”
– Dr. Howard Bouchelle III, Intracoastal West Veterinary Hospital.
“DPC has been an instrumental component of my dental practice’s success. They have been with me since the first day I opened my doors and, 13 years later, I can’t imagine working with any other team. Their knowledge of the dental industry keeps me in compliance with the ever-changing laws. Their vast understanding of how dental offices run helps me to sleep at night… knowing that I have an entire team of experts on my side to ensure not only my patients’ privacy, but the future of my practice. It is without hesitation that I would recommend DPC to any dental practice.” 
– Traci Lewis, Office Manager/Sleep Coordinator, Bartram Dental Center.
“DPC helped to make a smooth transition from paper charts to electronic records after I bought my practice. They installed the best equipment and secured my network. I can sleep soundly knowing my records are easily accessible from the cloud in case of emergency. The Complete Care Program settles technical issues swiftly allowing minimal office interruptions. You cannot put a price on that!” 
– Dr. Ross Fishman, Fishman Pediatric Dentistry.
Tackling Initial Challenges and Future Roadmap
The initial challenges faced by DPC Technology included scaling passed three to four employees. Initially, the organization needed to find the right people in order to add value to its DPC team, so the organization could continue to grow and service its clients with the same level of care.
Moving ahead, DPC Technology will continue to integrate more technology and expand beyond its Jacksonville and Orlando offices in the future. DPC Technology offers Technology Assessments to businesses that are interested in learning if they are the right fit for their Complete Care Program.

Source :- The 10 Most Valuable Managed Service Providers 2017