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Annexus Technologies: A Leading Believer of Customer Satisfaction on the Mission

Digital transformation is the profound transformation of business and organizational activities, processes, competencies, and models to fully leverage the changes and opportunities of a mix of digital technologies and their accelerating impact across society in a strategic and prioritized way. One firm which has been enabling digital transformation in every aspect of its products and services is Annexus Technologies. By providing structured cabling, virtualization solutions, next generation security solutions, advanced asset retention and recovery, as well as business continuity, Annexus provides the infrastructure required to maintain the digital transformation of any company.
Prides itself in the Assessment of Customers’ Pain Points 
Annexus Technologies is an I.T. company based on the principles of customer satisfaction. I.T. has become a complex world, where customers often know what they want—but don’t know how to achieve the same. Annexus understands the needs of its customers and prides itself in the assessment of its customers’ pain points. With a team of highly skilled professionals, Annexus provides I.T. solutions that not only meets these requirements, but are also scalable and sustainable.
Annexus—with its strategic partners and highly trained technical and support staff—can design, implement, project manage, and support numerous products, services, and solutions that it offers. With its expertise in diverse technologies that govern I.T. industry, Annexus has proven itself to be a force to be reckoned with: virtualization technology, security and surveillance technologies, structured cabling, Server & SAN Technologies, Disaster Recovery and Business Continuity Solutions, and more. The uniqueness of Annexus lies with its highly skilled and proficient team, which has expertise in designing, planning, and deploying industry-specific virtualization and cloud computing solutions.
Partnering with Global Players and Offering them an Array of Product Portfolio 
Recognizing the digital upper hand, Annexus over the years has partnered with APC, Cisco, CommScope, Dell, ISS, OnCam, Palo Alto Networks, Samsung Techwin, Symantec, TeamViewer, Ubiquiti Networks, Veeam, VMware, Zerto, and ZNV Netview. Offering the full array of each partners’ product portfolio to its fullest, Annexus always tries to go above and beyond to meet and exceed their needs. With such a wide range of partnerships, Annexus is able to offer the following services: Network Assessment, Network Intrusion Assessment, Compliance Report Generation, Business Continuity/Disaster Recovery Solutions, Data Center Design, I.T. Implementations, I.T Consultations and Virtualization Solutions.
A Young and Steadfast Trailblazer 
In 2006—at the age of 20, Andrew N. Griffiths graduated, top of the class, from DeVry University, Summa Cumm Laude, with a Bachelors; in Computer Engineering Technology. Since his graduation, he has amassed numerous accolades and experience in the industry that span different aspects of business: over eight years’ experience in Business Development; over eight years’ experience in Project Management; and over ten years’ experience in the Telecommunications industry.
Andrew has designed, implemented, project managed, and supported numerous multi-million-dollar IT Solutions that catered to the private and public Sector. He has achieved numerous levels of industry standard certifications from various vendors. Most notably, he was the first Palo Alto Certified Network Security Engineer (CNSE) in the LATAM and Caribbean Region.
With his vast knowledge and experience, he sought to create Annexus Technologies; an IT Solutions and Services company—built on the principles of customer satisfaction.
Overcome the Challenges and Keep Moving Ahead 
But like they say, the entrepreneurial road isn’t a bed of roses as one might imagine. In the beginning, Annexus faced numerous challenges and struggles. In establishing Annexus Technologies, there were five main roles required to successfully close business deals: Sales, Pre-Sales Engineering, Post-Sales Engineering, Project Management, and Post-Sales Support. Andrew had to fill all roles in the initial stages of the company. All while having a 9-5 job. It was “Brutal..!” in his own words. Project Financing—once a deal was closed was also another hurdle. In addition to these, the recruitment of the right people to get the job done was another hard task for Andrew.
Bridging the Gap between Clients’ Understanding and Services 
Andrew established Annexus with a different vision than most of his counterparts in the industry: the principles of customer satisfaction.
During his stint in the telecommunication industry, working across development and implementation of IT strategic plans, Andrew discovered that most of the IT solution providers are focused just on profits around pushing specific technologies to clients, rather than understanding their needs.
Headquartered in Lauderdale Lakes, FL, Annexus fills this gap today by strategically delivering services across virtualization, security, and disaster recovery and business continuity solutions. The company analyzes its customers’ environment, goals, pain points, and then formulates innovative IT solutions that not only meet customer requirements but are also scalable and sustainable.
Bright Future Ahead 
For the future, Annexus aims to stick with its customer-centric approach along the path of innovation, by understanding customer requirements first and then delivering valuable solutions. This, the company believes, will eventually create a win-win situation for itself as well as their customers.

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