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What Does a Managed Service Provider Do? A Simple Guide

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If you are a business owner, your IT department may not be at the forefront of your mind. However, your IT department is the glue that keeps your company running. If your computers aren’t working or your systems are slow and ineffective, you will experience a loss of productivity in every department in your company.
Although IT is essential, many small businesses don’t have the revenue to properly staff their IT department. Fortunately, you can outsource this part of your business to a managed service provider. By outsourcing, you can have the benefits of a fully staffed department at an affordable rate.
If you are considering outsourcing but aren’t quite sure what a managed service provider does, this guide is for you.

Manages Your IT

The main function of a managed service provider is the day-to-day management of your company’s IT. By hiring a local company, you can ensure your systems are up-to-date and working as effectively as possible. This removes the stress of hiring qualified staff and paying for expensive updates.
Provides Security
An IT managed service provider makes sure your systems are secure from malware and other online attacks. This is essential to protect you and your clients privacy. Ransomware attacks increase by 350% every year and cost millions to recover from, making outsourcing your IT a great decision.

Provides 24/7 Monitoring

As a small business owner, you likely don’t have the staff for 24/7 monitoring of all of your systems. Depending on your business, customers may be using your app, website, or programs at all hours of the day and night. 24/7 monitoring ensures there are no outages or problems for your staff or your customer, both on and off-hours.

Implements Compliance Measures

If you have been wondering, what is managed services and what do they do, the answer is to keep your company compliant. There are many laws, rules, and regulations that detail how you must handle your client’s confidential information. While keeping up with these guidelines on your own can be overwhelming, your managed services provider will implement methods to keep you in compliance.

Backs up and Recovers Data

Backing up your data is something every company must do because, at some point, you will have to recover your data. Whether it is from human error, an outage, or a malware attack, you will likely deal with missing data.
Fortunately, a managed service provider regularly backs up your data. They will also help you recover your data if needed.

These Are the Tasks You Can Outsource to a Managed Service Provider

By reading this guide, you should be able to answer what is a managed service provider.
A managed service provider manages your IT network with 24/7 monitoring. The provider keeps your company compliant, backs up and recovers your data, and provides access to advanced technology. Working with a managed service provider ensures you will have a custom solution for all of your company’s IT needs.
Outsourcing your IT to a quality provider is a win-win for all involved.
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