The technological innovations that will play an important role in shaping businesses in coming times are the time that these innovations take to deploy a certain solution. The shorter the duration of the implementation, the better it is in our modern and coming times. With the fast-moving industry, it is extremely important to be able to deploy the right tools in a convenient time frame (for example Slack and Zoom are both tools that go into that category).
Another important innovation is having access to solutions that allow users to manage change resistance. Being able to automate processes that can adapt to change will eliminate the constant need to manage every single operation… Having leadership in the organization with an innovative mindset is a great advantage. Big Bang ERP’s CEO Gabriel Tupula contributes to his organization with his innovative mindset. Gabriel leads by keeping up with the latest technologies, news, and trends to create better solutions for Big Bang’s clients.
Dedication to Professional Development
Gabriel’s cumulative experience in information systems, software development and internet marketing has allowed him to become a creative problem solver and a results-oriented project manager. As an analytical thinker, he is able to see the big picture and create a roadmap to tangible results – plus he has the drive and ability to cross the finish line. At Big Bang ERP, his role varies every single day. His main responsibility is to reconcile the gaps between advanced technological concepts and practical applications, even filling in for employees or full departments when needed. He is always willing to adapt his strategies to meet the needs of organizations’ clients, as each business is unique in its processes.
As a practical designer, he uses existing tools and out-of-the-box solutions to create a perfect fit with a client’s requirements and business culture. His dedication to ongoing professional development allows him to keep abreast of the rapid changes in technology and offer clients the most up-to-date business solutions. His most recent work is with CRM, ERP and eCommerce with leading cloud solutions and business applications, including: NetSuite, Salesforce.com, FinancialForce, ServiceNow and Rootstock
Trusting Relationship with Clients
Gabriel strongly encourages his team to focus on the quality of service. The Big Bang ERP team does not simply offer services, it offers an experience: The Big Bang Experience ™ , a methodology implemented that consists of gathering the requirements of the client and understanding the business needs to develop a tailored solution to these management needs. Big Bang ERP offers a variety of products and does a system selection based on the business needs of the client, which is why it appeals to the Cloud ERP market. The organization adapts to its clients’ needs, whatever they are. This leads to a trusting relationship with its clients allowing the team to do their job smoothly and, therefore, generate positive results. The company’s methodology, along with the training and continuous support it provides, even after implementation, are the factors that differentiate Big Bang from its competitors.
Being Ahead of the Game
Gabriel is a person who is always eager to learn and adapt. He understands the evolution of technology is something everyone should be aware of and he makes sure to set this expectation within his company. He believes the latest technological innovations are the reason behind the company’s progress as a business, but also, the reason why Big Bang is able to help its customers with their management needs. Therefore, one can say Gabriel’s approach is to always be ahead of the game when it comes to technological innovations.
Gabriel encourages his team members to surround themselves with knowledge and learn as much as possible, as fast as possible. It changes his role as a leader because he needs to be aware of the new trends in the technology world so he can point his team in the right direction. He makes quick and intelligent decisions to ensure that everyone in the team has the right knowledge to share with the company’s clients before it becomes “old news”. In other words, he makes sure the team does not “miss the train” – as it only passes once.
Vital Traits of a CEO
Gabriel believes that a CEO of any organization should be flexible, adaptable, responsive and result-oriented. He also believes that a CEO should be a team player and should have good problem-solving skills. More importantly, he emphasizes the benefits of being humble in the workplace.
Big Bang ERP is on the lookout for growth opportunities. Its long term objectives consist of the following:
- Expanding its global footprint by opening new offices worldwide (currently we have offices in North America, Mauritius, and more recently, France).
- Vary its product offerings by being able to provide its clients with the tools for ANY business need, not just limited to ERP, CRM, etc.
- Create long lasting partnerships with its partners and customers.
Big Bang ERP aims to keep improving its service and expand its expertise and knowledge in order to make sure it reaches its corporate goals
Advice to Young Minds
Gabriel advises young minds to let go of one’s ego. He advises to remember, “The less you have, the faster you will grow your career.”