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CallTower: Collaboration for your Business – your way

From the time of its inception in 2002, CallTower has built its service based on best-of-breed technologies. CallTower’s entire offering is easily provisioned and maintained via Calltower Connect. With CallTower’s On Demand Unified Communications Solution, smaller, growing businesses with multiple offices can achieve the benefits and class of service traditionally reserved for enterprises.
CallTower offers best of breed technologies and delivers them without the complexity of administering each one individually. CallTower Connect simplifies the set-up and management of CallTower services facilitated within one easy to use web or mobile application. CallTower Connect is the unifier in unified communications.
William Rubio, Inventive of CallTower
William Rubio, Chief Revenue Officer of CallTower, holds a Bachelor of Science degree in Industrial Engineering from the University of Miami and a Master in Business Administration from Kennesaw State University’s graduate program. William is responsible for CallTowers company-wide sales and business development organization, including their partner program and wholesale offerings.
William’s creative and innovative approach to sales have served him well. He brings over 20 years of experience in Telecommunications/IT and sales. Prior to CallTower, William was responsible for leading EarthLink’s Nationwide Hosted Voice Cloud Solution in the channel/partner community, served as the Vice President of Sales at STS Telecom and held several leadership sales/engineering positions at AT&T, XO Communications and other related technology companies. He has a lot of knowledge of VoIP, Cloud, channel solutions, wholesale, IT, operations, and product development of the industry.
Unified Communications Solutions
CallTower is a leading provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. They deliver integrated communication solutions to organizations utilizing best of breed technologies. They enhance their clients strategic and business operational capabilities by integrating phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable and secure platform.
CallTower is one of Microsoft’s largest Hosted Skype for Business providers and a leader in Cisco Enterprise Hosted VoIP. It has been offering Cisco Hosted VoIP to organizations since 2002 and their deployment of CallTower Complete 2015 Skype for Business (previously Lync) provides them with the experience in the industry that ensures that customers get the quality service their businesses demand, it’s not just differentiating them from their competitors but keep them ahead too.
Challenges Overpower
Companies are faced with the challenges of employees bringing their own devices and integrating multiple unified communications platforms (instant messaging, conferencing, voice, presence, email, video, CRM and mobile) all together. Companies have limited resources to bring all of these together and add more complexity when they have multiple locations. CallTower enables this integration and supports it 24/7/365 days a year for their clients.
Future Plans
CallTower exist to connect people. To bring people together. It will continue to be innovative and integrate the latest technologies available to their clients. With Cisco and Microsoft at the core of their solutions, the possibilities are endless. They will continue to connect people and provide a gateway for all of their communication needs.
Few implications for young entrepreneurs
Establish escalation paths and departmental processes so transitions are smooth and painless for your employees and clients. Don’t cut corners with unreliable or unproven service providers, infrastructure or services. Saving a $1.00 today will cost you $5.00 later down the road.