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Common business fibre internet questions

There is a good chance that while searching for internet providers, you have read about fibre internet. Therefore, you may be wondering what it is all about and how it is different from other internet services. Fibre internet is now considered to be the fastest residential and commercial internet technology. This is available on the market and uses fibre-optic strands, which are cables that carry strands of plastic or glass.

These tiny fibre-optic strands are very thin, and they can transmit light which can then carry data through these fibre-optic cables at fast speeds. You need to find a reliable and fast internet service, especially if you spend a lot of time online emailing, streaming videos, browsing the web, or working from home. With fibre internet increasingly becoming popular, it’s a good idea to understand how fibre internet works. This article discusses some of the common business fibre internet questions.

How fast is the fibre internet?

As explained earlier, fibre internet utilizes fibre-optic strands to carry data as light signals. This can support more reliable and faster upload and download speeds than cable and DSL internet networks. For example, fibre internet can provide upload and download speeds of at least up to 940 megabits/second through a wired connection.

Think about this, when it comes to DSL, the average speed can be from 1 to 100 Mbps for download and at least 20 Mbps for upload. And, speeds for cable internet also tend to vary because the download can average up to 940 Mbps, and upload can reach up to 50 Mbps. While these speeds can be right for some people, homes that require more bandwidth can rely on a fibre internet connection.

What can I use fibre internet for?

If you have access to fibre internet, then you can do a variety of things online. This means that you can do all the activities you already do online, such as streaming music, emailing, and browsing, but with less lad, slowdown, or buffering. Remember that fibre internet can be a suitable option for people who usually telecommute, especially when handling data-intensive tasks.

Fibre internet can also support high-bandwidth activities. People who like online gaming can use the fibre internet because it’s designed to offer the right bandwidth to cater to these activities. Fibre internet is also ideal for people who utilize smart home technology. This type of internet can allow more apps or devices to connect to the internet simultaneously without sacrificing reliability and speed.

What equipment do I need to get fibre internet?

If you want to get fibre internet, then make sure that you have the right equipment in place. One of the main pieces of equipment you should have is a fibre-ready router. This router is designed to accept fibre-optic speeds.

You need to find an internet service provider who can offer you a new router that can work well with your new service. Many internet service providers can sometimes send a technician to install fibre internet on your behalf. In other words, a technician can set up the Wi-Fi enabled router to connect the devices to your network.

That said, some fibre internet service providers like Business Internet Australia can provide you with an account team. This means you can have an entire team of experts to work with, such as an account manager and solutions engineer. Remember that most of these account managers may have worked with the fibre internet service provider for many years. In this way, you can rest assured that you can expect high-quality customer service.

Even better, if there is an issue or outage that the fibre internet service provider failed to resolve or prevent immediately, they can send a technician right away to address the problem. Ideally, you want to ensure that the potential fibre internet service provider you want to work with doesn’t have a complicated ticketing system. When there is a serious issue, such as an outage, you want to talk to someone on the phone so that you can get a quick solution.

What additional services can I expect from my fibre internet contract?

Keep in mind that the fibre network is regarded as one of the most reliable and fastest data transfer systems on the earth. But it can only be useful if the data you want to send goes across the network. Therefore, before you decide to sign up with any fibre internet service provider, you should figure out what services you desire to get on top of it. Some fibre internet service providers offer extra services that add extra value.

One of the services you can expect from reputable fibre internet service providers is Voice over IP services. This service can remove inter-branch long-distance telephone costs and reduce calls you make through the public telephone network. Also, they can provide additional functionality, such as routing calls to internet-connected devices to support the mobility of employees.

Aside from Voice over IP services, some fibre internet service providers can also offer cloud backup services. You can protect your company against data loss if you back up your files to the cloud, especially when you decide to use a reliable and fast fibre link.

What other ways can I compliment my fibre internet services?

It’s worth noting that there are various ways you can benefit from fibre internet services. A reliable and fast fibre connection can be a platform for a wide range of other services that can improve customer service and employee productivity.

You can choose to invest in additional services like SD-WAN. In most cases, fibre connectivity can work well with software-defined networking services. This allows a central IT technician to configure network and security performance throughout remote branches from a single location. This is suitable for small and medium enterprises that manage several branches without the right expertise on-site.

Additional security monitoring is also important because it can protect your company from a variety of cyber-security threats, such as ransomware and phishing. And, when you invest in high-performance fibre internet, you can have applications like interactive video courses. This allows your employees to watch them at any time to improve their skills and performance.